Contact Us

Are you tired of yelling and screaming and feeling utterly defeated by the whims of technology? Don't get mad, get help! Our technical support is available 24 hrs a day, 7 days a week. Get help NOW by calling toll free at 1-800-440-8298, or send an email to support@ncfreedom.net.

Do you have a question regarding your account or bill? Get assistance from our friendly customer service representatives at (910) 353-0901 or toll free 1-866-NCFREEDOM. You can also get timely, specific responses through e-mail at billing@ncfreedom.net and answers to general questions at customerservice@ncfreedom.net. We'd love to hear from you, whether it's a question, concern or suggestion!

Do you have a question regarding business or advertising matters? Get the information you need by contacting the office manager toll free at 1-866-NCFREEDOM or send an e-mail directly to officemgr@ncfreedom.net.

Payment Mailing Address:
NC Freedom
PO Box 196
Jacksonville, North Carolina 28541

*If you are mailing in your payment please include your Username and/or Registration Number.
Please don't mail cash.

Hours of Operation

Jacksonville Office (910-353-0901)
Monday - Friday 8:00 am 'til 7:00 pm
Saturday 10:00am 'til 2:00 pm
Located in the Daily News Building at:
724 Bell Fork Road, Jacksonville NC, just a few blocks from Highway 24.

Havelock Office (252-447-2827)
Monday - Friday 8:00 am 'til 6:00 pm
Located in the Havelock News Building at:
228 Stonebridge Square, Havelock NC

Kinston Office (252-527-3191)
Monday - Friday 8:00 am 'til 5:00 pm
Located in the Kinston Free Press Building at:
2103 N Queen St.Kinston, NC

New Bern Office (252-638-8101)
Monday - Friday 8:00 am 'til 5:00 pm
Located in the New Bern Sun Journal Building at:
3200 Wellons Blvd., New Bern, NC