NC Freedom – FAQ

FAQ

Q. Do you have to have a modem?

A. Yes, a modem is what lets your PC act as a phone and dial our servers so you can access the Internet.

Q. Do you have to have a separate phone line?

A. No, but understand that being on the Internet is like being on the phone. You can’t use your phone while connected to the Internet. For some people a second line might be a good idea.

Q Can you block pornographic sites or e-mail?

A. No, we do not censor any content. You can purchase software that can help block certain content. Our installation CD has software that you can try.

Q. How do you send e-mail?

A. There are many different e-mail programs, call our technical support for complete instructions.

Q. What is a Web Browser?

A. A Web Browser is a software program, which provides the tools to search the Internet. The two most common are Netscape and Microsoft Internet Explorer.

Q. Can I access America Online through your local number?

A. Yes, but you have to have an account set up with both companies. We do not give support for AOL; you must contact them to set up how to access them through a local Internet Service Provider.

Q. Can I access Web TV?

A. Yes, but you have to have an account set up with both companies. We do not give support for Web TV; you must contact them to set up how to access them through a local Internet Service Provider. To send and receive e-mail through us you must use the web-based system.

Q. Are we Windows Me and 2000 Compliant?

A. Yes, we are. We are complaint with most other common operating systems including Macintosh OS 8.0 and higher and Windows 95 and higher.